CUSTOMER CARE

To provide our customers with the ease of access and the latest updates, we created a resource center of where you can find all the latest catalogues, product information and application forms. Please see below for the full list of our downloads.

GENERAL

NAPC 2016 PRODUCT CATALOGUE

See all the manufactures and products that we carry such as transmissions, differentials, transfer cases, Torque Converters, Engines, Hard & OEM Parts and more. If you aren't able to find the product your looking for, please give us a call as we would like to hear from you.

CREDIT APPLICATION

New Customer Application

(RGA) Return Goods Authorization Form

Have a problem with your goods and needs returning? Download and fill out our RGA form.

WARRANTIES

ONLINE WARRANTY APPLICATION

When registering warranties, you can find our online version here.

WARRANTY POLICY

Our warranty covers our new and re-manufactured manual transmissions, automatic transmissions, transfer case and differentials.

WARRANTY PROCESS & PROCEDURE

In order for all warranties to be process accordingly, please carefully read and follow our warranty step by step guideline when you suspect a problem or an issue with your product.

OTHER

CORE RETURN POLICY

Returning your core? To ensure that all specifications are meet, please read and follow our return policy. To prevent additional charges, make sure to follow the guidelines as provided in the policy when returning your core.

CORE RETURN FORM

OIL REQUIREMENTS SPECIFICATIONS SHEET

Our oil requirement guide provides the necessary specifications to use that type of application. Be sure to check to see if it's compatible with the application you are using and visa versa.